Arooha tours (private) limited is dedicated in safeguarding any sensitive information that we collect from you. To be specific, we know the importance of information safety and adhere to all safety measures to protect the information that we may receive from our website. This privacy policy verifies the ways in which Arooha tours may collect information from you through our website and how that information is utilized by us. If you have any questions about our privacy policy then feel free to contact inquiries@aroohatours.com.

If you use our website make sure you agree with the terms mentioned below. If you disagree, kindly refrain from using our website. The terms mentioned in this privacy policy only govern the website www.aroohatours.lk. Additionally, we have deals with  and display links of other websites for marketing and various other reasons which you might access through our site. But, please keep in mind that these websites are not governed by our privacy policy and we are not accountable for their privacy practices and security policies. To be on the safe side we advise you to read the privacy policies of every website you visit through our website.
We hold the right to make any amendments to this policy without any prior notification. We advise you to read this policy every time you use our website.

Collection Of Information

To make sure that we deliver the required service to our customers and provide them with the best version of the product that suits their requirements we might request necessary information from the user or find out. We either ask you the necessary details, read your comments and observe areas of our website that are most popular.

Personal information

We only collect personal information like your name, telephone number, address, email address, etc from you when you voluntarily fill up our registration forms, enquiry forms or subscribe to our newsletters. If you prefer not to provide us with any of your personal information please feel free to withhold the details.
Scenarios in which we may require your personal information:

  • When you subscribe for our newsletter service we require your name and email address. This helps us mail out the newsletter effectively to the right person.
  • While filling out an enquiry form we request details like your name, email address and telephone number so that we can provide you with the information you wish to know.
  • While entering a contest with us we ask for your name, email address and home address so that we can conduct the contest properly and inform you if you have won.
  • If you order any of our products or services we expect you to provide your name, delivery address, email address, credit or debit card number, its expiry date and in certain cases your telephone number. This helps us to provide your product or service efficiently.

Other Information

Apart from your personal information we may also collect certain other information automatically when you visit our website. As done by many other websites, we collect information like the browser type, IP address, your connection to the internet e.g. operating system and platforms, computer settings, your browsing patterns and duration of browsing on our website and your geographical location with the use of cookies and web beacons.

Web beacons are small graphic images on the website which helps to monitor the visitors of our website.

Cookies are small text files that are sent to your computer’s hard drive by your web browser on the first website visit. This helps us gather details about your previous visit when you visit our site again.

Most web browsers automatically collect cookies, but the settings can be altered, cookies can be erased or set to not accept cookies automatically. If you prevent your browser from accepting our cookies we cannot ensure a seamless and responsive experience on our website as opposed to receiving our cookies.

Use of Collected Information

Domain information we gather is not used for personal identification purposes and is rather used to monitor the number of visits to our website, pages viewed,duration spent on the site, etc. This information is used to monitor the use of our site and improve all content that is displayed on the website.
Personal information we collect from you are used only to process your requests, reply to enquiries or provide the required product/service. There is a possibility this information will be shared with subsidiaries of the Arooha group to fulfill your requirements or similar instances only if the need arises.
We may collect, use and store your information (including personal)

  • To provide you with our products and services and other business purposes like informing you of special offers, compiling customer testimonials and any marketing related endeavours.
  • For market research
  • To personalize your visits to our website allowing us to cater to your individual requirements in a better way.
  • To stop any illegal or offensive content from being uploaded onto our website.
  • To allow our suppliers and merchandisers to carry out statistical analysis or other business related functions.
  • For accounting requirements

We may share the information you provide us with our third party vendors who are bound with a contract to use the personal information we provide of you only for the service or product we hired them for. We do not in any way sell, share or lease your personal information to any external source for their marketing requirements. We will divulge your information if you ask us to do so, if we are asked by the law to do so or in the situation of any legal circumstances (for instance, to prevent the occurrence of fraud with your account).

Security of Collected Information

You can visit our website without divulging any personal information. We use modern and up-to-date safety and security measures to safeguard your personal information from misuse or unauthorized access. Access to your information is restricted to the Arooha Tours associates who need to know the information to reply to your inquiry or request. Any associate who misuses that information will be subject to serious disciplinary action.

Access to Collected Information

Any information you have provided us can be reviewed or updated by contacting us on inquiries@aroohatours.lk

Contacting Us

If you have any enquiries with regard to this privacy policy or want to unsubscribe to our newsletter and other services you have signed up for email us on inquires@aroohatours.lk . We welcome any questions and suggestions about our privacy policy.